About Us
We are a genuine family run business based in Colchester, Essex, made up of family solely members.
We are passionate, and because we are family, we are each determined to make our business one of the best through product quality, and customer service.
In 2018 our director and founder, Samantha Crawford started the company from her utility room, when her husbands was moved with his military posting order. The growth was slow and we wondered if we had made a good choice, but with word of mouth being the best advertisement, we expanded and grew quickly.
As with most businesses in the UK and globally, there were struggles in 2020/2021 but we made informed and educated business decisions and we managed successfully see the back of it and continue to grow.
Now 2024, we continue to supply many military units, workwear business' and large corporations nationwide,
we aim to continue this and keep our wastage down to a minimum and provide recycled and recyclable packaging wherever possible.
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realise that there is an absolute risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have E-mail Support. Please contact us if you need assistance.
Sales@bespokeemeraldembroidery.co.uk